Shipping policy
Shipping Policy
Thank you for shopping with us. Please review the information below regarding order
processing and delivery.
Order Processing
All orders are processed within 1β3 business days (MondayβFriday, excluding public
holidays).
Once your order has been processed and dispatched, you will receive a confirmation email
with shipping details.
Please note that processing time is separate from delivery time.
Free Worldwide Shipping
We are pleased to offer FREE worldwide shipping on all orders.
Estimated delivery times:
β United Kingdom: 5β10 business days
β Europe: 7β14 business days
β United States & Canada: 7β14 business days
β Australia & New Zealand: 7β14 business days
β Rest of World: 10β20 business days
Delivery times are estimates and may vary due to customs clearance, courier delays, or
peak seasonal demand.
We do not guarantee specific delivery dates.
Tracking
Tracking information will be provided once your order has been dispatched (where
available).
Please allow 24β72 hours for tracking updates to appear in the courierβs system.
Customs & Import Duties
International orders may be subject to customs duties or import taxes once they reach their
destination country.
These charges are the responsibility of the customer and are determined by local customs
authorities.
Incorrect Address Information
Customers are responsible for ensuring that shipping details are correct at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges
may apply for re-delivery.
Lost or Missing Parcels
If your order is marked as delivered but cannot be located, please:
β Check with neighbours
β Check any safe delivery locations
β Contact the courier directly
If you still require assistance, please contact us and we will help where possible.
Contact
For all shipping enquiries, please contact:
Alanah.davies775@gmail.com